Customer Service

  • Shipping & Delivery

We offer free shipping on all purchases on  Once payment is received, we will ship your item within 3 business days.

If the total value of a package (a “package” may contain multiple coins or items) is under $500, it will be shipped via the USPS (United States Postal Service) fully insured and requiring an adult’s signature upon delivery.  If the total value of a package is $500 or more, it will be shipped FedEx (Federal Express) Ground, fully insured and requiring an adult’s signature upon delivery.

Expedited shipping services are available at your request, for an additional fee.  Please contact us for a quote if you need your items to be shipped using an expedited service.

  • Returns & Replacements

As proud a member of the PNG, we offer a 14 day “No Questions Asked” hassle-free return policy for any non-bullion* items purchased on  The 14 day return policy begins when the item is delivered.  If an item is returned, it must be in the same condition as when purchased, with all included materials.

*Bullion items are defined as a coin that is valued by its weight in a specific precious metal unlike numismatic coins which are valued by limited mintage, rarity, condition and age. 

  • Payment, Pricing & Promotions

We accept PayPal payments, as well as all major credit cards (Visa, MasterCard, American Express) through secure PayPal processing.  We also accept personal or business checks (sorry, no cashiers checks or money orders).  If you intend to purchase an item by sending a check through the mail, please contact us before sending your check to confirm your order by calling (626) 282-1151.  Items will be shipped 10 days from the receipt of your check to allow time for the funds to clear.

We may run promotions on our website, in our retail store, and/or on our social media accounts. The terms and conditions of promotions will be generated with each event, and specific to that event.

The currency used on the site is in US dollars. Our pricing is based upon each item’s condition, rarity, and availability.

  •  Privacy & Security

Security: Alhambra Coin Center, Inc. is committed to protecting your privacy.  We use state-of-the-art security measures to protect the personal information you provide to us, including the secure servers. However, no internet data transmission can be guaranteed to be completely secure from access by unintended parties, and, by registering with us and providing personal information, you agree that you will not hold us responsible for any breach of security unless such breach is due to our gross negligence or a deliberate violation of this privacy policy. Please note that if you have logged into Alhambra Coin Center from a shared computer, it is important that you sign off your account before leaving that computer.


Data Collection Devices, such as Cookies: Cookies are small pieces of information sent to your web browser and stored on your hard drive to help us provide you with a more effective and interesting shopping experience. Since our site may not function correctly with cookies disabled, we strongly recommend that you leave them enabled.


Collection and Use of Information: Generally, you can browse our site without providing any personally identifiable information. Personally identifiable information is any information that may be used to identify an individual, including, but not limited to your: name; home, billing or other physical address; email address; phone number or other contact information; and a credit card number and expiration date. You are giving us your consent to the collection, use, and disclosure of this personally identifiable information in accordance with the terms of this privacy policy once entered.


Compliance with Law and Fraud Protection: We may provide access to personally identifiable information when legally required to do so; to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of, to limit our legal liability, and to protect our rights or the rights, property, or safety of visitors to site or of the public. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.


Communications: Should you provide Alhambra Coin Center, Inc. with personally identifiable information, this information may be used to communicate with you in order to, among other things, alert you to information regarding or its products and services that we believe may be of interest to you. If at any time you do not wish to receive communications from, you may elect to opt-out of receiving further emails by clicking on the unsubscribe link at the bottom of any email promotion sent to you.

Alhambra Coin Center | House of Experts 2023