- Shipping & Delivery
We offer free shipping on all purchases on AlhambraCoin.com. Once payment is received, we will ship your item within 3 business days.
If the total value of a package (a “package” may contain multiple coins or items) is under $500, it will be shipped via the USPS (United States Postal Service) fully insured and requiring an adult’s signature upon delivery. If the total value of a package is $500 or more, it will be shipped FedEx (Federal Express) Ground, fully insured and requiring an adult’s signature upon delivery.
Expedited shipping services are available at your request, for an additional fee. Please contact us for a quote if you need your items to be shipped using an expedited service.
- Returns & Replacements
As proud a member of the PNG, we offer a 14 day “No Questions Asked” hassle-free return policy for any non-bullion* items purchased on AlhambraCoin.com. The 14 day return policy begins when the item is delivered. If an item is returned, it must be in the same condition as when purchased, with all included materials.
*Bullion items are defined as a coin that is valued by its weight in a specific precious metal unlike numismatic coins which are valued by limited mintage, rarity, condition and age.
- Payment, Pricing & Promotions
We accept PayPal payments, as well as all major credit cards (Visa, MasterCard, American Express) through secure PayPal processing. We also accept personal or business checks (sorry, no cashiers checks or money orders). If you intend to purchase an item by sending a check through the mail, please contact us before sending your check to confirm your order by calling (626) 282-1151. Items will be shipped 10 days from the receipt of your check to allow time for the funds to clear.
We may run promotions on our website, in our retail store, and/or on our social media accounts. The terms and conditions of promotions will be generated with each event, and specific to that event.
The currency used on the site is in US dollars. Our pricing is based upon each item’s condition, rarity, and availability.
- Privacy & Security
Data Collection Devices, such as Cookies: Cookies are small pieces of information sent to your web browser and stored on your hard drive to help us provide you with a more effective and interesting shopping experience. Since our site may not function correctly with cookies disabled, we strongly recommend that you leave them enabled.
Compliance with Law and Fraud Protection: We may provide access to personally identifiable information when legally required to do so; to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of AlhambraCoin.com, to limit our legal liability, and to protect our rights or the rights, property, or safety of visitors to site or of the public. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
Communications: Should you provide Alhambra Coin Center, Inc. with personally identifiable information, this information may be used to communicate with you in order to, among other things, alert you to information regarding AlhambraCoin.com or its products and services that we believe may be of interest to you. If at any time you do not wish to receive communications from AlhambraCoin.com, you may elect to opt-out of receiving further emails by clicking on the unsubscribe link at the bottom of any email promotion sent to you.